Top 3 Reasons Targeted Case Management Audits Fail
Targeted Case Management (TCM) audits help ensure that Medicaid services for individuals with serious mental illness or developmental disabilities are medically necessary and meet state and federal requirements. However, these audits can be complicated and require specialized knowledge to navigate. The top three reasons why TCM audits fail are inadequate documentation and record-keeping, inadequate training and supervision of staff, and lack of compliance with regulations and guidelines. This article provides insight into these issues and how to avoid them.