Our thoughts on all things electronic case management.
As promised, here’s our follow up blog on TCM audits and appeals. Previously in Part I of this series, we noted that every year the Targeted Case Management (TCM) programs and their cost reports are audited in California. The appeals process begins with the informal hearing. If the county does not prevail at this level, it can appeal at the formal level.
So you just found out your agency is going to be audited. Now what, your wondering? First, take a deep breath and relax. If you’re on UnaCasePro, you got this! If not, well...I feel your pain.
Every year the Targeted Case Management (TCM) programs and their cost reports are audited in California. State Department of Health Services (DHCS) auditors communicate with local governmental agencies (LGA) to obtain financial and other documents for their review. Many LGAs have been taken aback by extensive documentation requests and surprised by the audit findings.
How often do you have to deal with a clunky, outdated software while at work? You know, the systems that barely drag along, where the only thing you can do at times is hope that you will be able to finally get some work done today? This is something that happens all the time in various public sectors. Case management systems are often slow, ineffective, and out-of-date.
We have been hard at work making UnaCasePro better by the day. Today, we’d like to introduce you to a new feature we rolled out called, ‘Time Survey.’